“Jugaad” is a colloquial Hindi and Punjabi word which means innovative fix or simple work around.  Depending on the context it can have many meanings when translated to English.  Some of these can be “out of box thinking”, economic workaround or hacking.  Jugaad has become an acceptable business management technique and is taught and studied in Indian schools.

When I first became involved with TELL four years ago I learned that most people are connected to TELL for very personal reasons. I am a businessperson, a husband, a father, a son and a brother. I am fortunate that mental health issues have not been prevalent in our family. However, there have been many instances when I have supported staff who have had difficulties. I also know mental health professionals and many people associated with the TELL community.