Establishing mutual understanding – Service Level Agreement

Establishing mutual understanding – Service Level Agreement

A powerful position in the market can be achieved for small business by clarifying what the mutual expectations are between the provision of your products and services and the client.  It is usually a big company, big contract, standard operating procedures and processes which require significant legal oversight.

Get in line or take control – building a skilled sales team for small business

Get in line or take control – building a skilled sales team for small business

Small business owners need to be cognizant that they are competing with larger, cashed up organisations for the best sales talent in the market.  Therefore, in recruiting sales professionals into your rapidly growing organization, you need to put an end to end package together, which can be used to attract, train and retain the best talent in the market.