Change needs to be thought out and done well; otherwise, people may not be treated with an appropriate amount of respect. Individuals invest time and effort, and some recognition for this is required.

Have a psychologically safe work environment and an agile planning process.

Who, Why, What will be in the project team.

The right level of resourcing and executive sponsorship is required for success.

As a leader, it's essential to keep the Vision or the end in mind while crafting shorter milestones that lead to success.

Leadership is about doing something and having people following you.

Role model leaders have more impact than they realise. It is not easy, and therefore when you are a role model leader, it is easy to underestimate the impact you are having.

Leaders do their best to make a difference but at the same time set up a framework that faciliates others to shine and make a difference.

Skills and capacities can be learned from listening to people's stories. Not just the content but how an individual navigated through a difficult situation. Just listening to content is not enough. An individual's style and problem-solving method will always have some variation.

Setting a Vision in an organisation is easy to say but not easy to do. Maintaining an optimistic view of the future and a vision of where the organisation is heading is a constant challenge for leaders.

What is the right direction? Related to the Mission, strategy and the organisation's values.

The Visionary Leader is able to know what the destination looks like.

The agile leadership model is an apt leadership model for the Humanised Workforce.

Agile leadership complements a world of constant change.

Our ability to be agile in a changing environment helps leverage the situation and emerge in good shape.

The agile mindset is about how leaders think. It's the characteristics of leaders which allow them to be agile.

Psychological safety at work is essential. Engagement in large companies is shallow. Optimism and psychological safety can make a material difference to employee engagement in an organisation.

Optimistic people are more engaged.

An optimistic culture requires people to feel comfortable presenting their ideas and progress and to be supported. There needs to be trust on both sides and across the organisation.

Emerging leaders are open about the fact that they do not know everything. They are here to find out and solve problems as a part of a group.

Having skills in a process allows the individual or group to acquire knowledge and apply it to solve a problem. The scientific method is a proven process for solving problems.

Humans change their environment and circumstances simultaneously so that the personal and community situation is constantly improving. Some of these changes could include sealing roads with bitumen, installing air conditioners, changing personal relationships and changing work environments.

Adaptability capabilities vary between people. It's related to change fitness.

The limitation of human adaptability seems to be limited to the laws of nature. However, most possible changes are determined because humans have not worked out how to do it yet.

Most leaders have been in dire situations. When these situations arise, the true leaders move forward, help the teamwork through solutions, and find a way.

Calmness is required in a dire situation. Calmness is needed with bounded or realistic optimism. Bounded optimism is optimism with substance. The optimist can demonstrate why they are optimistic and a possible way forward.

The skills that are in demand in the supply chain are technical skills that have been used in manufacturing robotics and automation systems.

Students are being recruited out of the STEM areas because mathematics and science skills are required to fine-tune the automation processes.

At the end of the automated pick and pack process, a human is required to check that the order is accurate.

For young people: where is your education level at and what is your appetite for doing some manual work. In the supply chain, there is minimal opportunity to go into the industry in an office role without tertiary qualifications.

The hot areas where people are reskilling and moving to a driven by their passion, personal interest and the market opportunities. For some this is window washing but for others this translates into hygiene areas. The home improvement space is booming. Businesses with a recurring revenue stream are the most popular. These can be in the functional medicine space or the cleaning area.

The significant change has been the work from the home phenomenon. Most people have been working from home because they have to and not by choice. Delivering education courses online has required a shift in priority skill sets. The principles of the design process are the same. Students find the raw materials in their homes to create prototypes which is taking priority over the finished product until students can return to the physical school environment.

The pandemic has piqued interest in the design aspects of our life. Everyone has had to be creative in the way we work and live how we set up a workspace at home. Nobody wants to see an unmade bed in the background of a meeting. The demand for creative courses is very strong—these range from cooking to making things.

The leadership requirement in the new business model is a new type of leader. The leadership needs to be more interconnected and wise. They need to understand the thinking and motivation of the tribe. Solutions do not exist in isolation but exist in systems. E.g. the recent Covid vaccination program, country by country still ignores the global environment, and millions remain unvaccinated while some receive 3rd or 4th vaccination doses.

The leadership requirements need to consider the individual, the tribe, the country and the planet.

The most significant change for leaders has been working and collaborating with the whole person and not just the employee. It takes more time and requires more listening to ensure that proper work-life balance is achieved and the mental health of team members is optimised. Many team members feel under pressure to complete projects on time and to a specific requirement.

Many people say companies say people are our best asset, but they can also be the biggest headache.

A great work environment comes down to consistency in the business practices around equity, Equity around pay and opportunities. A systematic approach produces consistency which employees prefer. It is not a matter of gen x or gen y.

The skills in demand are always going to be technical. However, adaptability is something that is in increasing demand: adaptability to change and new roles and responsibilities.

Adaptability as a competency needs to be measured. This is done by reviewing previous experiences and reactions to change.

Narcissism has increased because of the zoom effect. There have been spikes in mental health associated problems in the workplace.

The future of work is about finding and onboarding great people. If the resources are difficult to onboard, then the stress levels for the current staff increases.

Leadership is a profession. Leadership, people, Outcomes. People in the middle. Leadership is the people business. Leaders need training and caring in the same way they look after their team.

People need outstanding leadership, clarity and direction. Leadership is a giving role. We demand of leaders things we don’t require of ourselves.

Leaders are required—leadership from within. Leaders need to be more servant models. Don’t make the role about yourself and remove the ego. Everyone is in service of everyone else. Once this service model is adopted, then competition is removed. Who are you here to serve?

Leaders collaborate. What do I need to do to solve the problem?